- Location: Bellevue, WA
- Onsite expectation: 5 days a week during ramp up and then 2 days a week after.
- Size of team: 15 various Systems/ Software Development Engineers
- verification required: yes
- On call rotation: TBD
Company
Location
Bellevue, Washington - United States of America
Job type
Full-Time
Golang Job Details
Job Description -
DESCRIPTION
JOB TITLE : Sr Systems Development Engineer, ServiceNow, Kuiper Enterprise Technology
THIS IS A DIRECT HIRE JOB
ACTIVE LINKEDIN REQUIRED
LOCAL CANDIDATE
CLIENT : Denali
Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
Kuiper Production Operations team is looking for an experienced ServiceNow Administrator to join our team. This role will be responsible for the configuration, development, and ongoing maintenance of the ServiceNow platform, ensuring that it meets the needs of our business while delivering a smooth, high-quality user experience. As the ServiceNow Administrator, you ll manage and configure modules, implement workflows, and provide technical support, playing a key role in driving process automation and enhancing service delivery across the organization.
Key job responsibilities
- Utilize knowledge of development and service delivery best practices to lead design and development efforts for a team with a security, scalability, and performance mindset
- ServiceNow Platform Management: Maintain and optimize the ServiceNow platform, including Incident, Problem, Change, Asset, and Configuration Management modules, ensuring reliability and high performance.
- Configuration & Development: Customize workflows, forms, and fields to meet business requirements. Design, test, and implement new configurations and integrations with third-party tools.
- Automation & Scripting: Develop and refine scripts, UI policies, and business rules using JavaScript, Glide, and other scripting tools to enhance process automation and simplify tasks.
- User Support & Training: Provide technical support to ServiceNow users, troubleshoot issues, and train end-users to maximize platform efficiency.
- Reporting & Analytics: Build and manage reports and dashboards, providing insights on platform performance, compliance, and service delivery metrics.
- Collaborate with Stakeholders: Work closely with cross-functional teams to gather requirements, identify areas for improvement, and deliver solutions that align with business goals.
BASIC QUALIFICATIONS
- 5+ years of systems design, software development, operations, automation, and process improvement experience
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes
- Experience with maintaining and optimizing the ServiceNow platform, including Incident, Problem, Change, Asset, and Configuration Management modules, ensuring reliability and high performance.
PREFERRED QUALIFICATIONS
- Experience with distributed systems at scale
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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